invalid user

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Invalid User: xxxxxxxxxxxxMY USER'

come risolvere?
il mio USER is non registrated su ODETTE

Thank you

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[12:09:17 PM] [Session 20230801120916-58] Outbound connection closed [xxxxxxxxxxxx]. The TLSv1.2 secured connection was established for 0.5s, 5700 bytes transferred
[12:09:36 PM] Initializing outgoing connection to xxxxxxx] (TLSv1.2,TLSv1.1,TLSv1)
[12:09:36 PM] [Session 20230801120936-59] Connection established [/213.23.91.228:6619]
[12:09:37 PM] [Session 20230801120936-59] TLS handshake completed, connection/session secured [TLSv1.2, TLS_RSA_WITH_AES_256_CBC_SHA256]
[12:09:37 PM] [Session 20230801120936-59] Received command:
[12:09:37 PM] o----------------------------------------------------------------
[12:09:37 PM] | SSRM Start Session Ready Message [Inbound]
[12:09:37 PM] o----------------------------------------------------------------
[12:09:37 PM] | 0 | X(1) | SSRMCMD | SSRM Command | 'I' | [49]
[12:09:37 PM] | 1 | X(17) | SSRMMSG | Ready Message | 'ODETTE FTP READY ' | [4f 44 45 54 54 45 20 46 54 50 20 52 45 41 44 59 20]
[12:09:37 PM] | 18 | X(1) | SSRMCR | Carriage Return | '
' | [0d]
[12:09:37 PM] o----------------------------------------------------------------
[12:09:37 PM] [Session 20230801120936-59] Send command:
[12:09:37 PM] o-----------------------------------------------------------------------------------------
[12:09:37 PM] | SSID Start Session [Outbound]
[12:09:37 PM] o-----------------------------------------------------------------------------------------
[12:09:37 PM] | 0 | X(1) | SSIDCMD | SSID Command | 'X' | [58]
[12:09:37 PM] | 1 | 9(1) | SSIDLEV | Protocol Release Level | '5' | [35]
[12:09:37 PM] | 2 | X(25) | SSIDCODE | Initiators Identification Code | 'xxxxxxxxxxxx ' | [53 4d 49 53 54 41 4d 50 49 50 45 53 41 52 4f 4c 43 35 20 20 20 20 20 20 20]
[12:09:37 PM] | 27 | X(8) | SSIDPSWD | Initiators Password | 'xxx ' | [45 43 36 20 20 20 20 20]
[12:09:37 PM] | 35 | 9(5) | SSIDSDEB | Data Exchange Buffer Size | '99999' | [39 39 39 39 39]
[12:09:37 PM] | 40 | X(1) | SSIDSR | Send/Receive Capabilities | 'B' | [42]
[12:09:37 PM] | 41 | X(1) | SSIDCMPR | Buffer Compression Indicator | 'N' | [4e]
[12:09:37 PM] | 42 | X(1) | SSIDREST | Restart Indicator | 'N' | [4e]
[12:09:37 PM] | 43 | X(1) | SSIDSPEC | Special Logic Indicator | 'N' | [4e]
[12:09:37 PM] | 44 | 9(3) | SSIDCRED | Credit | '099' | [30 39 39]
[12:09:37 PM] | 47 | X(1) | SSIDAUTH | Secure Authentication | 'Y' | [59]
[12:09:37 PM] | 48 | X(4) | SSIDRSV1 | Reserved | ' ' | [20 20 20 20]
[12:09:37 PM] | 52 | X(8) | SSIDUSER | User Data | ' ' | [20 20 20 20 20 20 20 20]
[12:09:37 PM] | 60 | X(1) | SSIDCR | Carriage Return | '
' | [0d]
[12:09:37 PM] o-----------------------------------------------------------------------------------------
[12:09:37 PM] [Session 20230801120936-59] Received command:
[12:09:37 PM] o-------------------------------------------------------
[12:09:37 PM] | ESID End Session [Inbound]
[12:09:37 PM] o-------------------------------------------------------
[12:09:37 PM] | 0 | X(1) | ESIDCMD | ESID Command | 'F' | [46]
[12:09:37 PM] | 1 | 9(2) | ESIDREAS | Reason Code | '03' | [30 33]
[12:09:37 PM] | 3 | 9(3) | ESIDREASL | Reason Text Length | '032' | [30 33 32]
[12:09:37 PM] | 6 | T(n) | ESIDREAST | Reason Text | 'Invalid User: xxxxxxxxxxxxMY USER' | [49 6e 76 61 6c 69 64 20 55 73 65 72 3a 20 53 4d 49 53 54 41 4d 50 49 50 45 53 41 52 4f 4c 43 35]
[12:09:37 PM] | 38 | X(1) | ESIDCR | Carriage Return | '
' | [0d]
[12:09:37 PM] o-------------------------------------------------------
[12:09:37 PM] [Session 20230801120936-59] Session terminated [xxxx - xxxxx] ("ODETTE id (user code) not known", internal code 3)

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