Receipt timeout - Could not receive the sync response after 30000ms

Hello together,
we have a problem with our OFTP2 Software. It seems that we have no more Connection.
I am new to this program. Can anyone help me to understand this message and how to solve this?

[13.05.2020 10:11:52] [Client-Server communication] Receipt timeout - Could not receive the sync response after 30000ms [TransmissionRequest]
[13.05.2020 10:11:52] [Client-Server communication] Receipt timeout - Could not receive the sync response after 30000ms [ConfigurationCheckRequest]
[13.05.2020 10:12:11] [Client-Server communication] The client received a unreferred sync response. Type: de.mendelson.comm.oftp2.client.transmission.TransmissionResponse, reference id: 26
[13.05.2020 10:12:11] [Client-Server communication] The client received a unreferred sync response. Type: de.mendelson.comm.oftp2.clientserver.message.ConfigurationCheckResponse, reference id: 27

Br
Christian L.

Foren
OFTP2

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